Welcome to Compent AI Chat
Compent AI Chat puts an AI assistant on your website. Visitors click a chat bubble (or use a chat block embedded in a page), ask questions in plain language, and get instant answers — grounded in your documents, in your brand colors, in English or Danish, around the clock.
You manage everything yourself from a friendly admin area: what the bot knows, how it looks, who may use it, and how you find out when something needs attention. No coding is required for day-to-day operation — the only step that involves your web developer is pasting a one-line snippet into your website.
What the platform does for you
- Answers visitors automatically using the AI provider and model you choose (OpenAI, OpenRouter, a self-hosted Ollama, or any compatible service).
- Uses your own knowledge — upload PDFs and Word documents, connect an API feed, or push content via webhook. Answers can show the sources they came from.
- Looks like your site — colors, fonts, corner radius, welcome message, position, even custom CSS, with a live preview while you edit.
- Stays under control — rate limits, a daily message budget, per-role access to knowledge and tools, and email alerts when the bot breaks.
- Shows you what happens — statistics, charts, full conversation transcripts, and a detailed activity log.
Two ways to use it
| SaaS (hosted) | Self-hosted (on-premise) | |
|---|---|---|
| Who runs the servers | Your provider | Your own IT team |
| How you start | You receive an invitation email | You install with Docker Compose |
| Email alerts (SMTP) | Already configured | You configure it once |
| Updates & backups | Handled for you | You pull new images and back up the database |
| Everything else | Identical | Identical |
Both editions use the exact same admin area — this guide applies to both. Only the installation chapter is specific to self-hosting.
Tip: this guide is readable without signing in — the platform serves it publicly at
/guide(linked from the landing page), and inside the admin under Guide. Share the public link freely with colleagues who are evaluating the product.
A map of this guide
- Getting started — your first login and a tour of the tabs; installing the platform yourself; and a checklist that takes you from empty client to live bot.
- The widget — the snippet for your web developer, appearance and branding, languages, and who your visitors are.
- AI & knowledge — choosing the AI provider, building the knowledge base, and testing safely in the Playground.
- Automation — webhooks that notify or even filter messages, and MCP servers that give the bot live tools such as order lookup.
- Monitoring — statistics and the activity log, conversation transcripts, and failure alert emails.
- Privacy — encrypting stored messages, and catching personal data before it reaches the AI.
- Limits & quotas — what protects your budget, and what visitors see when a limit is reached.
- Troubleshooting — quick fixes for the most common problems.
Where to find this guide
This guide travels with the product:
- In the app — click the Guide item in the sidebar after signing in. Every signed-in user can read it there.
- In your company wiki — the same pages render in Azure DevOps wikis and Obsidian if your provider shares the documentation folder with you.
A note on names
Throughout the guide, a client is one chat bot configuration — one website, one knowledge base, one set of settings. If your organization runs several websites, you may see several clients after logging in. A client user is you: someone who manages one or more clients. A platform admin is the person or provider who runs the whole installation and sets a few protective limits for you.
Ready? Start with the SaaS quickstart — or the self-hosted installation if you run the platform yourself.